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EEI/AGA DataSource Better Practices Workshop
Wednesday, October 30, 2013 - Thursday, October 31, 2013
Renaissance Mobile Riverview Plaza Hotel
64 S Water St Mobile, AL 36602 UNITED STATES
  • In the land of the Crimson Tide, not far from those Gators and the Bulldogs and the Tigers, we'll be looking at the game statistics of great customer service.

    Agenda Highlights:

    • Compare the metrics that score winning customer service in every area both in the field and off
    • See how utilities eliminate costly customer-service fumbles by keeping their eyes on the data
    • Learn from "7-Minute Snapshots" where peer utilities coach us on how they use DataSource benchmarks
    • Huddle with special teams of peers in valuable chalk-talk sessions on hot topics
  • You will have to login (upper right corner) to view and open the preliminary agenda.
  • Registration is limited to employees of energy companies participating in DataSource

    The registration fee is $425.  To register online, click on the red registration button above.  If you do not have an account, please click the Login button and you will be able to create an account or reset your password. 

    Cancellation Policy: Requests for refunds submitted in writing to Gail Croom at by Friday, October 11, 2013 will be honored - less a $150 processing fee. No refunds will be honored after this date, but substitutes are welcomed at any time. 

  • Renaissance Mobile Riverview Plaza Hotel
    64 South Water Street
    Mobile, Alabama 36602
    Phone: 800-922-3298 (ask for the EEI/AGA DataSource Best Practices Meeting)

    Room rate: $109

    Hotel cut-off date: Monday, October 7, 2013