National Accounts Outstanding Customer Service Awards

This award was established by the Customer Advisory Group (CAG), a group of 25 national chain customers that provide feedback, guidance, and support to EEI's National Accounts Program.  Through this award, the CAG recognizes those representatives from EEI member companies that provide dedicated, superior customer service to multi-site customers. 

The award recipients are chosen by commercial customers in a nationwide open ballot in two categories:

• The "National Accounts Executive Award for Outstanding Customer Service" recognizes the individual national accounts executives who provide multi-site organizations with customer service levels and information that go above and beyond expectations;
• The "National Accounts Program Award" is presented to the regulated utility companies that have developed and/or maintained exceptional national accounts programs in terms of providing customer service to multi-site customers.

Winners of the National Accounts Outstanding Customer Service Awards are recognized at the Spring National Accounts Workshop.

EEI Staff Representative

• Steve Kiesner, Director, National Accounts Program, skiesner@eei.org
  or 202-508-5414

2007 Spring Winners

Individuals 

• Barry Mosser, AEP
• Greg Read, Progress Energy
• Judy Corrigan, Xcel Energy 

Large Utilities 

• AEP (Winner)
• Southern Company(Notable Recognition)
• Entergy(Notable Recognition) 

Medium Utilities 

• South Carolina Electric & Gas
• Kansas City Power & Light  

Small Utilities

• PNM Resources

© 2008 Edison Electric Institute