Retail Energy Services Group

EEI's Retail Energy Services Group (RES) provides expertise, access to customers and policymakers, and tools to maximize market potential and minimize the intrusion of unproductive regulation. RES works to advance equitable policies and provide strategic business information to ensure members' ability to compete.

The RES is comprised of the following:

• Member Commercial Operations
  Focuses on Federal energy efficiency programs and privatization, transportation policies, and member company operations pertaining to customer service. Demand response, procurement, alternative-fueled vehicles, fleet management, trucking regulations, and telecommunications are some of the policy issues covered. Customer service activities include accounting, collection, credit, meter reading, billing, phone centers, customer information systems, training of customer service representatives, mailing operations and customer relations matters.
• National Accounts
  Provides a cost-effective venue for our members to conduct business with National Account customers such as hotels, restaurants, retail chain stores, and the Federal government. The aggregated electric bills of these National Accounts total $12 billion. Activities include conducting customer surveys and working to educate National Account customers to gain their understanding and support on key industry issues.
• Retail Market Structures
  Provides members with up to date information on building and electrical codes, energy efficiency standards, voluntary market transformation programs, and other activities that may affect retail markets. Conducts analyses on the impact of new technologies, marketing programs, regulations, or laws that can affect current or future markets for energy sales and services. Offers venues for members to access information on residential and light commercial markets.
• State Competitive and Regulatory Policies
  Develops policies and advocacy to promote changes in state regulation and competitive retail market rules that support the financial viability of our retail distribution companies.
• Supplier Diversity
  Promotes minority business development through the Supplier Diversity Initiative.

Industry Issues

To learn more about the variety of retail services and delivery issues affecting our industry today and in the future, visit the Industry Issues area of our site, and select the appropriate link.

Committees

The Retail Energy Services Group encourages members to participate in our EEI committees and task forces. 

Meetings

EEI meetings are designed to create business and networking opportunities; to provide a unique forum for the exchange of ideas and experience; and to give you insight into emerging critical issues.  In addition to our Annual Convention & Expo, EEI holds over 300 meetings a year.

Products and Services

Stay ahead of industry changes with EEI’s premier suite of products and services—your one-stop-shop for strategic business resources.

EEI Staff Contacts

Diane C. Munns, Executive Director, 202-508-5552

Michael Oldak, Director, State Competitive and Regulatory Policies, 202-508-5523

Eric Ackerman, Manager, Regulatory Policy, 202-508-5528

Elizabeth Stipnieks, Manager, Regulatory Relations, 202-508-5566

Casimir Bielski, Regulatory Analyst, 202-508-5672

Leigh Miller, Coordinator, State Competitive and Regulatory Policies, 202-508-5522

Stephen Kiesner, Director, National Accounts, 202-508-5414

Steve Rosenstock, Manager, Energy Solutions, 202-508-5465

Gail Croom, Administrative Assistant, 202-508-5548

Richard Tempchin, Director, Retail Distribution Policy, 202-508-5558

Rosjohanne Marsh, Administrative Assistant, 202-508-5162

Becky Harsh, Manager, Customer Services and Operations, 202-508-5563

Deborah Matthews, Administrator, Supplier Diversity,  202-508-5549

© 2008 Edison Electric Institute