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Mutual Assistance Restoring power after a major storm is a complex task that both electric companies and customers want to have completed as quickly as possible. A speedy restoration requires significant logistical expertise, along with plenty of skilled line workers and specialized equipment. Electric companies affected by significant outages frequently call on other utilities to send assistance to help speed restoration. This practice is known as Mutual Assistance. Mutual Assistance is an essential part of electric utility business continuity planning-the affected company is able to increase the size of its workforce by "borrowing" line workers from other utilities, but only has to pay for those extra crews during the time it needs them. In 1955, EEI's Transmission & Distribution Committee established the EEI Mutual Assistance Program, which has become the cornerstone for member assistance during times of disaster and need. The EEI Mutual Assistance Conference seeks to provide high value to the members each year. The Conference provides a forum for utilities to debrief the industry on outage events that have taken place over the last year; give utilities and contractors an opportunity to share lessons learned while responding to storms; allow restorations managers to learn about technologies and products that could assist them during future storms; allow utilities to provide EEI feedback on RestorePower and the Mutual Assistance Program; and provide an opportunity to review and suggest policy initiatives (i.e. Hours of Service). The meetings are open to all electric utilities, contractors, and vendors that request or provide support or services during electrical outage events. EEI Staff Contacts
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