The electric power industry has a strong track record of maintaining high levels of reliability. At times, however, hurricanes, earthquakes, storms, and other natural disasters occur that cause significant damage to the electric grid, creating widespread power outages. Following these events, electric companies must respond safely, swiftly, and efficiently to restore service to affected customers.
Restoring power after a major storm is a complex task, and a speedy restoration requires significant logistical expertise, along with skilled line workers and specialized equipment. Electric companies affected by significant outages often turn to the industry’s mutual assistance network—a voluntary partnership of electric companies from across the country—to help speed restoration.
Mutual assistance is an essential part of the electric power industry’s service restoration process and contingency planning. The mutual assistance network is a cornerstone of electric utility operations during emergencies.