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October 15, 2018

Hurricane Michael made landfall just five days ago as one of the four strongest storms in U.S. history. As of 10:00 a.m. EDT, impacted electric companies report that they already have restored power to more than 2.5 million customers.

Approximately 241,000 electricity customers remain without power in Florida, Georgia, North Carolina, and Virginia, with the majority of outages in Florida.* Our thoughts are with all those affected by Hurricane Michael.

In some areas, storm damage requires that crews completely rebuild the energy grid before power can be restored. Some of the most severe damage to infrastructure, requiring the most extensive rebuild and restoration work, is in the Florida Panhandle.

Electric companies mobilized an army of more than 35,000 workers from at least 27 states and Canada to restore power safely and as quickly as possible. This workforce includes company personnel, contractors, and mutual assistance workers. Affected electric companies and their restoration partners continue to work around the clock to restore power where it is safe and conditions allow. 

Every electric company follows a detailed plan​ for restoring power after a storm. While customers may not see electric company personnel in their neighborhoods, the energy grid is heavily interconnected, and crews are working throughout the system to bring power back on quickly and safely. Some customers may not be able to receive electricity even after it’s restored to their neighborhood because of damage to their homes.

The CEO-led Electricity Subsector Coordinating Council continues to be engaged to ensure unity of effort and unity of message across the highest levels of industry and government. We appreciate the ongoing leadership from the Department of Energy, Department of Homeland Security, and FEMA in helping to coordinate the industry’s response to Hurricane Michael.

To ensure safety, customers should:
  • Stay away from downed or sagging power lines, and treat all fallen wires and anything touching them as though they are energized. 
  • Never use a generator inside an enclosed area, or anywhere exhaust fumes can enter into enclosed spaces. Plug appliances directly into the generator; do not connect them to your home’s circuits. If you see electric company trucks in your neighborhood, turn off your generator to keep lineworkers safe while they work.
  • Turn switches on appliances and electronics to the “off” position, and wait a few minutes after power is restored before turning them on. 
We know that being without electricity creates hardships, and we greatly appreciate customers' patience and understanding throughout this restoration. Companies and crews will not stop their storm restoration efforts until the last customer who can receive power is restored.

*It is important to remember that outages measure customer meters impacted, not the number of individuals without power. Customers in Alabama and South Carolina also experienced Michael-related impacts; no significant outages remain in those states.

More
Resources
October 15
Map: Mutual Assistance Is a Hallmark of the Electric Power Industry
October 14
Social Media Snapshot
October 12
News Snapshot
October 10
ESCC: Electric Power Industry Is Coordinating Hurricane Michael Response Efforts With Officials Across All Levels of Government
Tips for Before, During, and After
Hurricane Safety Tips
A Step-by-Step Process
Restoring Power After a Storm
Be Prepared for a Power Outage
Emergency Outage Kit: List of Items
5 Things to Know
Mutual Assistance
5 Things to Know
Floods and Power Restoration
Tips for Before and After a Flood
Flood Safety Tips
The Steps To The Power Restoration Process

​Every electric company has a detailed plan for restoring power after storms. Typically, one of the first steps is to make sure that power is no longer flowing through downed lines. Restoration then proceeds based on established priorities. Below are the steps to restore power after a storm. Learn More.

Photo Gallery
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  • ​October 15, 2018

    Crews load up with materials to continue restoring power in Bay, Washington, and Jackson Counties, FL.

  • ​October 15, 2018

    Crews load up with materials to continue restoring power in Bay, Washington, and Jackson Counties, FL.

  • ​October 15, 2018

    Restoration crews leave their own homes and families to travel into the storm zone to restore power.  Here, a Gulf Power lineworker who has been on the job for five days gets a visit from his family in the field.

  • ​October 15, 2018

    Duke Energy Florida is providing meals to its own workers, and to Florida National Guard troops called in to respond to Hurricane Michael.  Here, Duke Energy Florida President Catherine Stempien poses with Thomas Mealor, a Duke Energy transmission employee who had been deployed with his unit.

  • ​October 15, 2018

    The energy grid will require extensive rebuilding in areas where the storm destroyed even high-voltage transmission towers like this.

  • ​October 15, 2018

    Indiana Michigan Power mutual assistance crews helping rebuild parts of Florida’s energy grid.

  • ​October 15, 2018

    Gulf Power has more than 6,000 lineworkers and support personnel working to rebuild the devastated energy grid.

  • ​October 15, 2018

    Families in Bainbridge, Georgia brought bagged lunches as a way to thank Florida Power and Light crews working around the clock to restore power.

  • ​October 15, 2018

    Mississippi Power crews move into Panama City, Florida to assist with rebuilding efforts.

  • ​October 15, 2018

    Gulf Power crews moving replacement power poles into the storm zone early this morning.

  • ​October 15, 2018

    Duke Energy has approximately 4,000 workers rebuilding parts of the energy grid in the heavily-damaged Florida panhandle.

  • ​October 15, 2018

    Dayton Power and Light is using Richmond Speedway as a staging area for mutual assistance crews sent to help restore power in the storm zone.

  • ​October 14, 2018

    Mississippi Power is helping to restore power in Florida after Hurricane Michael.​

  • ​October 14, 2018

    Georgia Power crews are working around the clock to restore power after Hurricane Michael.​​

  • ​October 14, 2018

    Georgia Power crews are working around the clock to restore power after Hurricane Michael.​​​

  • ​October 14, 2018

    Georgia Power crews are working around the clock to restore power after Hurricane Michael.​​

  • ​October 14, 2018

    Michael’s tornadic winds and torrential rain caused the sixth-largest outage in Dominion Energy history. At least seven confirmed tornadoes ripped through the service area Thursday evening into Friday, causing significant damage, with pockets of catastrophic damage.​​

  • ​October 14, 2018

    Michael’s tornadic winds and torrential rain caused the sixth-largest outage in Dominion Energy history. At least seven confirmed tornadoes ripped through the service area Thursday evening into Friday, causing significant damage, with pockets of catastrophic damage.​​

  • ​October 14, 2018

    Damage caused by Hurricane Michael in Dominion Energy's service territory.


  • ​October 14, 2018

    AEP Ohio crews have mobilized to help restore power in affected states.​​

  • ​October 14, 2018

    AEP Ohio crews encountered extensive damage in Callaway, FL.​​

  • ​October 14, 2018

    Gulf Power crews are working around the clock to restore power after Hurricane Michael.​

  • ​October 14, 2018

    Gulf Power crews are working around the clock to restore power after Hurricane Michael.​

  • ​October 13, 2018

    In Panama City, Gulf Power provided a charging trailer to help customers charge their devices.​​

  • ​October 13, 2018

    Duke Energy crews working to rebuild a section of the energy grid that was destroyed by Hurricane Michael in Alligator Point, Florida.​

  • ​October 13, 2018

    Duke Energy crews working to rebuild a section of the energy grid that was destroyed by Hurricane Michael in Alligator Point, Florida.​

  • ​October 13, 2018

    Climbing poles is often required when bucket trucks can’t access the damage. This crew is replacing a transformer and rehanging downed lines.​

  • ​October 13, 2018

    Gulf Power crews restore power in Northwest Florida.​

  • ​October 13, 2018

    Crews are using specialized equipment, such as this tracked vehicle, to restore power in the hardest-hit and most inaccessible areas following Hurricane Michael.​

  • ​October 13, 2018

    Duke Energy line workers replace damaged poles outside Raleigh, North Carolina.

  • ​October 13, 2018

    Mutual assistance crews working to restore power in North Carolina.

  • ​October 13, 2018

    Gulf Power line workers repair damaged lines in Florida.

  • ​October 13, 2018

    Some of the most severe damage will require extensive rebuilding of the grid.

  • ​October 13, 2018

    In the Carolinas, Duke Energy crews are out in force working to restore remaining customers impacted by Hurricane Michael.

  • ​October 12, 2018

    FirstEnergy electric companies send additional workers to assist with Hurricane Michael power restoration efforts.

  • ​October 12, 2018

    Duke Energy crews working to repair downed power line off of Flat Rock Rd. in Stokesdale near Greensboro, N.C.

  • ​October 12, 2018

    Alabama Power crews work to clear vegetation and restring power lines.

  • ​October 12, 2018

    Duke Energy crews are continuing to work around-the-clock to restore power to customers in North Carolina.

  • ​October 12, 2018

    Mississippi Power crews have begun rebuilding the system and are setting poles in Panama City.

  • ​​October 12, 2018

    Mississippi Power crews have begun rebuilding the system and are setting poles in Panama City.

  • ​​October 12, 2018

    Mississippi Power crews have begun rebuilding the system and are setting poles in Panama City.

  • ​October 12, 2018

    Dominion Energy lineworkers continue to work around-the-clock until all service is restored to customers in Virginia.

  • ​October 12, 2018

    Materials are ready to be distributed to replace damaged resources after Hurricane Michael.

  • ​October 12, 2018

    Materials are ready to be distributed to replace damaged resources after Hurricane Michael.

  • ​October 12, 2018

    Materials are ready to be distributed to replace damaged resources after Hurricane Michael.

  • ​October 12, 2018

    Materials are ready to be distributed to replace damaged resources after Hurricane Michael.

  • ​October 12, 2018

    Duke Energy crews continue to restore power following Hurricane Michael.

  • ​​October 12, 2018

    Duke Energy crews continue to restore power following Hurricane Michael.

  • ​​October 12, 2018

    Duke Energy crews continue to restore power following Hurricane Michael.

  • ​​October 12, 2018

    Duke Energy crews continue to restore power following Hurricane Michael.

  • ​October 12, 2018

    Oncor crews line up to assist with power restoration efforts following Hurricane Michael.

  • ​October 12, 2018

    AEP Ohio crews continue to assist in power restoration efforts in Florida following Hurricane Michael.

  • ​October 12, 2018

    AEP Ohio crews continue to assist in power restoration efforts in Florida following Hurricane Michael.

  • ​​​October 12, 2018

    Gulf Power crews are working to clear downed trees as power restoration efforts continue following Hurricane Michael.

  • ​​​October 12, 2018

    Gulf Power crews are working to clear downed trees as power restoration efforts continue following Hurricane Michael.

  • ​​October 12, 2018

    Gulf Power crews are working to clear downed trees as power restoration efforts continue following Hurricane Michael.

  • ​​October 12, 2018

    Duke Energy continues to assess damages. Where trucks are not an option, crews walked, used boats, and flew drones to determine where crews and equipment should be deployed.

  • ​​October 12, 2018

    Duke Energy continues to assess damages. Where trucks are not an option, crews walked, used boats, and flew drones to determine where crews and equipment should be deployed.

  • ​​October 12, 2018

    Duke Energy continues to assess damages. Where trucks are not an option, crews walked, used boats, and flew drones to determine where crews and equipment should be deployed.

  • ​October 12, 2018

    Duke Energy continues to assess damages. Where trucks are not an option, crews walked, used boats, and flew drones to determine where crews and equipment should be deployed.

  • ​October 12, 2018

    Crews continue to work diligently and safely to assess damage and are working to restore power to customers in the hardest hit areas following Hurricane Michael.

  • ​October 12, 2018

    Georgia Power crews continue working to restore power in the hardest impacted areas following Hurricane Michael.

  • October 12, 2018

    Georgia Power crews continue working to restore power in the hardest impacted areas following Hurricane Michael.

  • ​October 12, 2018

    Dominion Energy crews continue to assess damage and work to restore power to customers after Hurricane Michael hits Virginia.

  • ​October 12, 2018

    Dominion Energy crews continue to assess damage and work to restore power to customers after Hurricane Michael hits Virginia.

  • ​October 12, 2018

    Duke Energy damage assessments continue following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy damage assessments continue following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy damage assessments continue following Hurricane Michael.

  • October 12, 2018

    Duke Energy damage assessments continue following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy’s morning crews prepare for restoration efforts following Hurricane Michael.

  • ​​October 12, 2018

    Georgia Power continues to work around-the-clock to restore power to customers following Hurricane Michael.

  • ​October 12, 2018

    Gulf Power continues to assess damage in Bay County following Hurricane Michael.

  • October 12, 2018

    Gulf Power continues to assess damage in Bay County following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy continues to assess damage in North Carolina following Hurricane Michael.

  • ​​October 12, 2018

    Duke Energy continues to assess damage in North Carolina following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy continues to assess damage in North Carolina following Hurricane Michael.

  • ​October 12, 2018

    Duke Energy continues power restoration in the Carolinas after high winds from Hurricane Michael resulted in downed lines and toppled trees.

  • ​​October 12, 2018

    Duke Energy continues power restoration in the Carolinas after high winds from Hurricane Michael resulted in downed lines and toppled trees.

  • ​​October 12, 2018

    Duke Energy continues power restoration in the Carolinas after high winds from Hurricane Michael resulted in downed lines and toppled trees.

  • ​October 12, 2018

    Dominion crews continue to work to restore power to customers as quickly and as safely as they can after Hurricane Michael delivered tornado-like activity, torrential rain, and high winds.

  • October 11. 2018

    SCE&G crews continue to monitor Michael and work to restore power outages to customers in South Carolina.

  • ​October 11, 2018

    SCE&G crews continue to monitor Michael and work to restore power outages to customers in South Carolina.

  • October 11, 2018

    SCE&G crews continue to monitor Michael and work to restore power outages to customers in South Carolina.

  • October 11, 2018

    SCE&G crews continue to monitor Michael and work to restore power outages to customers in South Carolina.

  • ​October 11, 2018

    After restoring power to FPL customers, more than 1,000 FPL workers and contractors are helping restore power in Florida, Georgia, and South Carolina.

  • ​​October 11, 2018

    Duke Energy - Damage caused by Hurricane Michael.

  • ​October 11, 2018

    Duke Energy crews restoring power after Hurricane Michael.

  • ​October 11, 2018

    Duke Energy crews restoring power after Hurricane Michael.

  • ​​October 11, 2018

    Gulf Power - Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Gulf Power - Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Gulf Power - Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Damage caused by Hurricane Michael.

  • ​​October 11, 2018

    Damage caused by Hurricane Michael.

  • ​October 11, 2018

    Damage caused by Hurricane Michael.

  • ​October 11, 2018

    Entergy Louisiana crews in Florida helping to assess the damage and restore power caused by Hurricane Michael.

  • ​October 11, 2018

    Alabama Power assist in restoring power after Hurricane Michael.

  • ​October 11, 2018

    Entergy Arkansas crews hit the road early to assist in restoring power after Hurricane Michael.

  • ​October 11, 2018

    First Energy Corporation - Crews headed to assist Georgia Power with restoration after Hurricane Michael.

  • ​October 11, 2018

    First Energy - lineworkers and support personnel from First Energy head south to assist Georgia Power with restoration after Hurricane Michael.

  • ​​​October 11, 2018

    South Carolina Electric & Gas (SCE&G) - Damage from Hurricane Michael.

  • ​​​October 11, 2018

    Gulf Power - Crews making progress restoring power after Hurricane Michael.

  • ​​​October 11, 2018

    Gulf Power - Crews work to restore power in Northwest Florida after Hurricane Michael.

  • ​​​October 11, 2018

    Damage Georgia Power crews are facing after Hurricane Michael.

  • ​​​October 11, 2018

    Damage Georgia Power crews are facing after Hurricane Michael.

  • ​​October 11, 2018

    Damage Georgia Power crews are facing after Hurricane Michael.

  • ​​October 11, 2018

    Georgia Power damage assessment crews gearing up to enter areas impacted by Hurricane Michael.

  • ​​October 11, 2018

    Georgia Power damage assessment crews gearing up to enter areas impacted by Hurricane Michael.

  • ​October 11, 2018

    Georgia Power damage assessment crews gearing up to enter areas impacted by Hurricane Michael.

  • ​October 11, 2018

    Duke Energy - Jackson Equestrian Center, crews heading west today to respond to areas impacted by Hurricane Michael.

  • ​October 11, 2018

    Duke Energy - Jackson Equestrian Center, crews heading west today to respond to areas impacted by Hurricane Michael.

  • ​October 11, 2018

    Duke Energy - Jackson Equestrian Center, crews heading west today to respond to areas impacted by Hurricane Michael.

  • ​October 11, 2018

    Entergy Mississippi Crew Leader Clarence Irby talks to media before the convoy leaves for Florida to help with power restoration.

  • ​October 11, 2018

    Indiana Michigan Power (I&M) orientation in Florida after Hurricane Michael.

  • ​​October 10, 2018

    SCE&G contractors from as far away as Kentucky, Pennsylvania and Ohio are staged and prepared to restore power.

  • ​​October 10, 2018

    SCE&G contractors from as far away as Kentucky, Pennsylvania and Ohio are staged and prepared to restore power.

  • ​October 10, 2018

    SCE&G contractors from as far away as Kentucky, Pennsylvania and Ohio are staged and prepared to restore power.

  • ​October 10, 2018

    AEP Ohio crews are on standby in Tuscaloosa, Alabama, prepared to respond once Michael passes.

  • ​October 10, 2018

    Duke Energy crews staged and ready to respond to Hurricane Michael.

  • ​​October 10, 2018

    SCE&G company and contract personnel dedicated to helping with storm restoration.

  • ​​October 10, 2018

    SCE&G company and contract personnel are dedicated to helping with storm restoration.

  • ​October 10, 2018

    SCE&G company and contract personnel dedicated to helping with storm restoration.

  • ​October 10, 2018

    Duke Energy - Jacksonville Equestrian Center staging site, thousands of crews ready to restore power after Hurricane Michael.

  • ​October 10, 2018

    Duke Energy - Jacksonville Equestrian Center staging site, thousands of crews ready to restore power after Hurricane Michael.

  • October 10, 2018

    American Electric Power crews headed south to assist after Hurricane Michael.

  • ​October 10, 2018

    Toledo Edison crews headed south to assist with restoration after Hurricane Michael.

  • ​October 10, 2018

    Illuminating Company crews headed to Georgia to assist after Hurricane Michael.

  • ​October 10, 2018

    Ohio Edison crews headed to Georgia to help restore power after Hurricane Michael.

  • ​October 10, 2018

    Gulf Power crews ready to assist, Pensacola Fairgrounds staging area.

  • ​October 10, 2018

    Penn Power crews headed to Georgia to assist with power restoration after Hurricane Michael.

  • ​October 10, 2018

    Penn Power crews headed to Georgia to assist with power restoration after Hurricane Michael.

  • ​October 10, 2018

    Indiana Michigan Power crews headed to Florida to assist ahead of Hurricane Michael.

  • October 10, 2018

    CenterPoint Energy crews headed east to assist after Hurricane Michael.

  • ​October 9, 2018

    Mississippi Power crews ready to assist ahead of Hurricane Michael.

  • ​​October 9, 2018

    Mississippi Power crews ready to assist ahead of Hurricane Michael.

  • ​​​October 9, 2018

    Mississippi Power crews ready to assist ahead of Hurricane Michael.

  • ​​October 9, 2018

    Mississippi Power crews ready to assist ahead of Hurricane Michael.

  • ​October 9, 2018

    Gulf Power - Panama City crews gearing up for Hurricane Michael.

  • ​October 9, 2018

    Gulf Power - Panama City crews gearing up for Hurricane Michael.

  • ​October 9, 2018

    Gulf Power - Panama City crews gearing up for Hurricane Michael.

  • ​October 9, 2018

    Kentucky Power employees and contractors head to Florida ahead of Hurricane Michael.

  • ​October 9, 2018

    AEP Ohio packing up and heading south in preparation of Hurricane Michael.

  • ​October 9, 2018

    Duke Energy Distribution Control Center - calm before the storm.

  • ​October 9, 2018

    Gulf Power Emergency Management Center makes plans for Hurricane Michael.

Energy Company Outage Web Sites

Additional Information
Data includes information submitted by investor-owned electric companies only. Additional information for municipal systems, electric cooperatives, and other energy service providers can be found by visiting the systems, electric cooperatives, and other energy service providers can be found by visiting the National Rural Electric Cooperative Association and the American Public Power Association.
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