2012 Conference Theme: Customer Engagement and Experience
The AGA/EEI Customer Service Conference and Exposition is the premiere utility industry customer service conference. Utility professionals from all levels, vice president through analyst, will be present to learn and share new ideas. The general sessions include broad ranging topics on improving customer service throughout your organization. The breakout session covers subjects on Call Center, Billing and Payment Processing, Credit and Collections, Meter Reading/Field Service/Revenue Protection, and Commercial and Industrial Account Management which give attendees an opportunity to hear best practices and share their successes as well. The exposition hall will include over 50 of the industry’s finest partners. Don’t miss this unique opportunity to network with your peers.
Note: Meeting schedule change – New date sequence for the 2012 Customer Service Conference. The conference will begin on Monday night rather than Sunday night and will end on Thursday at noon rather than Wednesday at noon. This change ws made to accommodate member requests.)
Link to the Registration tab above to register online.
In the event your company’s policy restricts online registration, please contact Kelly Batte for a registration form at firstname.lastname@example.org or (202) 824-7026.
The Exhibitor Prospectus is located under the Meeting Documents tab.
Contact AGA/EEI Exhibit Management c/o Exhibit Promotions Plus, Inc.
Phone: 410/997-0763 or 301/596-3028 | Email: email@example.com
Omni Fort Worth Hotel - SOLD OUT. Overflow hotel information follows.
1300 Houston Street
Fort Worth, Texas 76102
Phone: (817) 535-6664
Fax: (817) 772-8140
Our special rate is $189 plus tax per night, single or double occupancy. The hotel cut off is March 8, 2012.
Sheraton Fort Worth Hotel & Spa
1701 Commerce St.
Fort Worth, TX 76102
Phone: Phone: (817) 335-7000
Website: click here
(located across the water park from the Omni Fort Worth Hotel)
The dress code is business-casual for all daytime functions. Please note that the meeting room temperatures are generally cool and difficult to moderate - please bring appropriate attire for such conditions.
Fort Woth Convention and Visitors Bureau - http://www.fortworth.com/