The revised and updated third edition of this manual presents the concepts and skills needed to implement an effective public participation program. Focusing on the changing environment and critical issues, the Manual provides practical, real-world information on working with the public as a partner rather than as an adversary. The third edition includes new sections on community relations and coalition building. Also includes information on alternative dispute resolutions and partnering.

Case studies of successful public participation programs are included to exemplify the necessity of public participation in the decision-making process. In addition, the Manual contains definitions, techniques, charts, and worksheets that will be helpful in the implementation of an effective public participation program.