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With varying degrees of centralization decision making, and facilities in many different utility service territories, commercial, industrial, multi-site, and chain customers require a unique approach to their energy-related needs. EEI’s National Key Accounts Program works as a partner with these groups to develop efficient energy management strategies that can be used to bring new end-use technologies into commercial use. By organizing a network of electric utilities, trade allies, and industry leaders, the program can provide customers with vital advice on today’s ever-changing electricity markets.