National Key Accounts 

The National Key Accounts Outstanding Customer Service Awards were established by the Customer Advisory Group (CAG), a group of 25 national chain customers that provide feedback, guidance, and support to EEI's National Key Accounts program.

Through these awards, the CAG recognizes both individuals and EEI member companies that have provided superior service to multi-site customers.

Award Categories

• The Executive Award for Outstanding Customer Service
  This award recognizes National Key Accounts executives who provide multi-site organizations with customer service and assistance that goes above and beyond expectations.
• Exceptional National Key Accounts Program
  This award is presented to regulated utility companies that have developed and/or maintained exceptional National Key Accounts programs based on quality customer service.

Selection and Judging

Award recipients are chosen by commercial customers in a nationwide open ballot. Winners of the National Key Accounts Outstanding Customer Service Awards are recognized at EEI’s spring National Key Accounts Workshop.

Previous Award Recipients

2007 (spring)

Individuals

• Barry Mosser
  AEP
• Greg Read
  Progress Energy
• Judy Corrigan
  Xcel Energy

Large Utilities

• AEP
  Winner
• Southern Company
  (Notable recognition)
• Entergy
  (Notable recognition) 

Medium Utilities

• South Carolina Electric & Gas
• Kansas City Power & Light 

Small Utilities

• PNM Resources