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International Programs Webinar : Institutionalizing Knowledge for the Next Generation
Wednesday, September 20, 2017 - Wednesday, September 20, 2017
Edison Electric Institute
701 Pennsylvania Ave, NW Washington, DC 20004-2696 UNITED STATES
  • Speaker: Dr. Edward Goldberg, CBCP – Manager, Eversource Business Continuity, Disaster Recovery and Threat Assessment ( Eversource Energy is a US energy company with several regulated subsidiaries focused on retail electricity and natural gas services and serves over 3.6 million customers in the states of Connecticut, Massachusetts and New Hampshire.


    Moderator: Lawrence Jones - Vice President, International Programs


    Description: The perfect storm for loss of knowledge has been brewing for years at utilities.


    Employees with many years of service, an aging workforce, the last vestiges of pensions and/or a host of retirement options, utility culture and the highly technical nature of the work means that there are a lot of people with a lot of knowledge that could be lost as those people leave. The consequences can include repeating mistakes and otherwise losing lessons learned coupled with new and inexperienced workers that without the benefits of good mentors.


    This webinar takes a look at the underlying types of knowledge and how each needs to be managed to ensure continuity of operations.


    Click below to register for the webinar: