​Oncor Launches New Weather Service
March 2019
Electric companies continuously are creating innovative ways to engage with their customers and provide them with information they need. In March, Oncor launched a new, first-of-its-kind weather information service to provide customers with regular, detailed updates on how weather is impacting their communities.

Weather Current was designed to provide daily weather updates with an emphasis on community and public safety. Each forecast includes helpful tips and advice to educate Oncor customers on the importance of safety around power lines and equipment, as well as helpful information to guard against potential storm and electricity hazards.

“We are always looking for new ways to deliver value for our customers, and Weather Current is another step forward in the process of providing superior customer service to the more than 10 million Texans we serve across our state,” said Debbie Dennis, chief customer officer and senior vice president of Human Resources and Corporate Affairs at Oncor Electric Delivery. “Giving our customers access to this information will grow our relationship with our customers and build our reputation as a transparent, innovative, and safety-focused energy company.”

Jen Myers will be the face of Oncor’s Weather Current. Certified by the American Meteorological Society, Myers brings more than eight years of meteorology and television weather experience to help serve Oncor customers better. 

An original version of this story can be found along with the daily forecasts on Oncor’s brand journalism website, The Wire​, as well as the company’s social media channels.