EEI > Mutual Assistance

Hurricane Maria, a devastating Category 4 storm, made landfall in Puerto Rico last September, impacting all critical infrastructure and damaging at least 80 percent of the island's energy grid. The damage caused by Hurricane Maria was unlike anything we have ever seen on the mainland United States, and this power restoration mission was more difficult than other restoration efforts.
A restoration of this complexity and magnitude demanded a response to match it, and a strong partnership resulted with PREPA, FEMA, the U.S. Army Corps of Engineers and its contractors, and industry mutual assistance crews working together to restore power safely and as quickly as possible.
Nearly 60 investor-owned electric companies and public power utilities committed crews, equipment, and/or materials to the emergency power restoration mission. Overall, approximately 3,000 industry lineworkers and support personnel were involved in the restoration effort on the island.
Read about the restoration mission in Puerto Rico from Carlos D. Torres, an EEI consultant and Puerto Rico power restoration coordinator, in the May/June issue​ of Electric Perspectives.
Watch a video​ highlighting the challenges crews faced and the courage, ingenuity, and determination with which they overcame those obstacles

March 12
DTE Energy Workers Continue Relief Aid in Puerto Rico
March 9
FPL - A Wave of Lineworkers Head to Puerto Rico
March 9
FPL - Message From Crew Members
March 1
Arizona Public Service Employees Return From Helping in Puerto Rico
February 28
PPL Crews Return From Mission to Restore Power in Hurricane-Ravaged Puerto Rico
February 28
Second Group of LG&E, KU Employees Travel to Puerto Rico
February 28
Local Xcel Workers Return Home After Helping Restore Power in Puerto Rico
February 27
EEI Thanks President Trump for Extending Critical Federal Funding to Support Power Restoration Efforts in Puerto Rico
January 29
Delmarva Power Crews Answer Call to Assist in Puerto Rico Recovery
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Tips for Before, During, and After
Hurricane Safety Tips
June 11, 2018
One Team, One Mission – Puerto Rico Power Restoration
March 29, 2018
Ameren crews partnered with the St. Louis Cardinals to hand out hats/gear
March 27, 2018
Delmarva Power and Exelon: One Team, One Mission
March 26, 2018
Atlantic City Electric and Exelon: One Team, One Mission
March 26, 2018
BGE Powering Up for Puerto Rico
March 23, 2018
APS - A home away from home in Puerto Rico
March 20, 2018
Fox News: DTE Crews Working to Restore Power in Puerto Rico.
March 19, 2018
ComEd - An Emotional Journey for Both the Citizens and Our Crews
March 15, 2018
Puerto Rico Restoration - Meet Noel Colon
March 6, 2018
Ameren Corporation with Purina Dog Chow
February 28, 2018
Thanks for Alabama Power Crews Working in Puerto Rico
February 28, 2018
Dominion Energy Workers Return From Puerto Rico
February 27, 2018
WBTV: Puerto Rico After Maria
February 21, 2018
PPL Electric Supporting the Power Restoration Effort in Puerto Rico
February 13, 2018
Fox 2 Now: On The Ground in Puerto Rico with Ameren Lineworkers
February 1, 2018
Duke Energy: A Bird's Eye View
January 29, 2018
Con Edison Restoring Power to the Guaynabo Senior Living Center
January 27, 2018
AEP Ohio: Helping to Power Puerto Rico
January 25, 2018
We Energies crews restore power to grateful residents in Puerto Rico.
January 25, 2018
Arizona Public Service: Restoring Familes in Puerto Rico
January 25, 2018
Fox News Special Report: Puerto Rico Restoration
January 20, 2018
​Minnesota Power Crew Arriving in Puerto Rico
January 16, 2018
Trucks Being Unloaded at the Port of Ponce, Puerto Rico
January 10, 2018
Florida Power & Light: Trucks Being Offloaded in Puerto Rico
January 10, 2018
Duke Energy: Trucks Being Loaded onto Barges
December 13, 2017
Con Edison: Puerto Rico's Con Edison Wonder Women
December 12, 2017
Con Edison: Restoring Power in Puerto Rico
December 4, 2017
FEMA: Full Power Restoration in Culebra
Helping Our Customers and Communities
Select a category below for examples of how EEI member companies in the United States and across the world are helping the customers and communities they serve, the first responders and healthcare workers who are on the frontlines, and their own employees who need extra support and resources during the COVID-19 crisis.
Helping Our Communities
Helping the Helpers
Helping Our Employees
U.S. Members
International Members
April 16, 2021
FirstEnergy Employees and Community Members Help Drive Out Hunger with Drive-thru Donation Event
April 9, 2021
PG&E Contributes $500,000 to Restaurant Resilience Fund to Strengthen Businesses for the Long-Term
April 9, 2021
PG&E Contributes $500,000 to Restaurant Resilience Fund to Strengthen Businesses for the Long Term
April 1, 2021
DTE’s Energy Efficiency Assistance Program Helps 5,000 Customers in Need in 2020, Reducing Bills While Saving Energy
March 30, 2021
SDG&E Donates $200,000 to Help Local Restaurants
March 18, 2021
PG&E to Contribute $1.25 Million to Nonprofits Supporting COVID-19 Response
March 17
Atlantic City Electric Provides Nearly $62,000 in Customer Support Through its Good Neighbor Energy Fund
March 16, 2021
OG&E Donates $75,000 to Fund Mental Health Resources for Frontline Healthcare Workers
March 8, 2021
CenterPoint Energy Foundation Contributes More Than $500,000 to Support Hunger Needs Following Severe Winter Weather
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