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Hurricane Maria, a devastating Category 4 storm, made landfall in Puerto Rico last September, impacting all critical infrastructure and damaging at least 80 percent of the island's energy grid. The damage caused by Hurricane Maria was unlike anything we have ever seen on the mainland United States, and this power restoration mission was more difficult than other restoration efforts.
 
A restoration of this complexity and magnitude demanded a response to match it, and a strong partnership resulted with PREPA, FEMA, the U.S. Army Corps of Engineers and its contractors, and industry mutual assistance crews working together to restore power safely and as quickly as possible.
 
Nearly 60 investor-owned electric companies and public power utilities committed crews, equipment, and/or materials to the emergency power restoration mission. Overall, approximately 3,000 industry lineworkers and support personnel were involved in the restoration effort on the island.
 
Read about the restoration mission in Puerto Rico from Carlos D. Torres, an EEI consultant and Puerto Rico power restoration coordinator, in the May/June issue​ of Electric Perspectives.
 
Watch a video​ highlighting the challenges crews faced and the courage, ingenuity, and determination with which they overcame those obstacles


 
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Resources
March 12
DTE Energy Workers Continue Relief Aid in Puerto Rico
March 9
FPL - A Wave of Lineworkers Head to Puerto Rico
March 9
FPL - Message From Crew Members
March 1
Arizona Public Service Employees Return From Helping in Puerto Rico
February 28
PPL Crews Return From Mission to Restore Power in Hurricane-Ravaged Puerto Rico
February 28
Second Group of LG&E, KU Employees Travel to Puerto Rico
February 28
Local Xcel Workers Return Home After Helping Restore Power in Puerto Rico
February 27
EEI Thanks President Trump for Extending Critical Federal Funding to Support Power Restoration Efforts in Puerto Rico
January 29
Delmarva Power Crews Answer Call to Assist in Puerto Rico Recovery
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Tips for Before, During, and After
Hurricane Safety Tips
June 11
One Team, One Mission – Puerto Rico Power Restoration
March 29
Ameren crews partnered with the St. Louis Cardinals to hand out hats/gear
March 27
Delmarva Power and Exelon: One Team, One Mission
March 26
Atlantic City Electric and Exelon: One Team, One Mission
March 26
BGE Powering Up for Puerto Rico
March 23
APS - A home away from home in Puerto Rico
March 20
Fox News: DTE Crews Working to Restore Power in Puerto Rico.
March 19
ComEd - An Emotional Journey for Both the Citizens and Our Crews
March 15
Puerto Rico Restoration - Meet Noel Colon
March 6
Ameren Corporation with Purina Dog Chow
February 28
Thanks for Alabama Power Crews Working in Puerto Rico
February 28
Dominion Energy Workers Return From Puerto Rico
February 27
WBTV: Puerto Rico After Maria
February 21
PPL Electric Supporting the Power Restoration Effort in Puerto Rico
February 13
Fox 2 Now: On The Ground in Puerto Rico with Ameren Lineworkers
February 1
Duke Energy: A Bird's Eye View
January 29
Con Edison Restoring Power to the Guaynabo Senior Living Center
January 27
AEP Ohio: Helping to Power Puerto Rico
January 25
We Energies crews restore power to grateful residents in Puerto Rico.
January 25
Arizona Public Service: Restoring Familes in Puerto Rico
January 25
Fox News Special Report: Puerto Rico Restoration
January 20
​Minnesota Power Crew Arriving in Puerto Rico
January 16
Trucks Being Unloaded at the Port of Ponce, Puerto Rico
January 10
Florida Power & Light: Trucks Being Offloaded in Puerto Rico
January 10
Duke Energy: Trucks Being Loaded onto Barges
December 13
Con Edison: Puerto Rico's Con Edison Wonder Women
December 12
Con Edison: Restoring Power in Puerto Rico
December 4
FEMA: Full Power Restoration in Culebra
Helping Our Customers and Communities
Select a category below for examples of how EEI member companies across the country are helping the customers and communities they serve, the first responders and healthcare workers who are on the frontlines, and their own employees who need extra support and resources during the COVID-19 crisis.
Helping Our Communities
Helping the Helpers
Helping Our Employees
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March 27
NiSource Donates $1M to Red Cross to Support COVID-19 Relief
March 27
Exelon, ComEd Donate $2M to Illinois COVID-19 Response Fund
March 25
ATC Commits $50,000 to Support American Red Cross, Food Pantries
March 25
PGE Commits $1M to Address Food Insecurity Amid COVID-19
March 25
Edison International Donates $1 Million to Support Those Impacted by COVID-19
March 25
AVANGRID Companies and The AVANGRID Foundation Commit $2M to Coronavirus Response and Recovery
March 25
Fortis Inc. President and CEO Thanks Corporation’s Employees
March 25
NV Energy Offers Energy Bill Assistance
March 25
APS Pledges $1M to Help Customers, Community Through Coronavirus”
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​#StopScams

Many electric company customers throughout the country are being targeted by impostor utility scams. Unfortunately, scammers take advantage of opportunities such as holidays, natural disasters, and other disruptive scenarios when households are otherwise preoccupied. Customers should be on the lookout for suspicious emails, phone calls, or persons impersonating business employees or charitable organizations.

For more information about how customers can protect themselves from common scams, visit Utilities United Against Scams at https://www.utilitiesunited.org​.

The electric power industry coordinates its efforts to plan for, prepare, and respond to all hazards—including a pandemic—that potentially could impact the energy grid with our partners at the highest levels of government through the CEO-led ESCC.

ESCC Web site

Leading the News
March 25
ESCC crucial link between government, electric power industry during COVID-19 crisis
Daily Energy Insider
March 24
What are the chances of a widespread power outage during the coronavirus crises? Low
Boston Globe
March 24
America’s Electricity is Safe From the Coronavirus—for Now
Wired
March 24
Great River Energy, Xcel planning to sequester critical workers if necessary
Star Tribune
March 23
Coronavirus slowdown ripples across U.S. grid
E & E
March 23
Utilities prepare for workers to live at power plants
E & E
March 23
How Will The Coronavirus Affect Energy Use In America?
Forbes
March 23
Energy Exec Says He's Willing To Go To Extreme Measures To 'Keep the Lights On and the Gas Flowing'
The Western Journal
March 23
COVID-19 Response: Electric Power Industry Closely Coordinating With Federal Partners
Load More
Leading the News
March 25
ESCC crucial link between government, electric power industry during COVID-19 crisis
Daily Energy Insider
March 24
What are the chances of a widespread power outage during the coronavirus crises? Low
Boston Globe
March 24
America’s Electricity is Safe From the Coronavirus—for Now
Wired
March 24
Great River Energy, Xcel planning to sequester critical workers if necessary
Star Tribune
March 23
Coronavirus slowdown ripples across U.S. grid
E & E
March 23
Utilities prepare for workers to live at power plants
E & E
March 23
How Will The Coronavirus Affect Energy Use In America?
Forbes
March 23
Energy Exec Says He's Willing To Go To Extreme Measures To 'Keep the Lights On and the Gas Flowing'
The Western Journal
March 23
COVID-19 Response: Electric Power Industry Closely Coordinating With Federal Partners
March 20
Power industry may ask staff to live on site as coronavirus outbreak worsens
The Hill
March 20
EEI member companies suspend electricity disconnects during COVID-19 crisis
Daily Energy Insider
March 20
Utility workers sheltering in place at critical grid facilities over virus
The Energy Daily
March 20
US companies vie to be declared ‘essential’ in crisis
Financial Times
March 20
Utility workers prepare to sleep at work to keep the power flowing
Salon
March 20
Utilities Plan to Keep Key  Staff Housed at Power  Plants
Power Magazine
March 20
U.S. Power Industry May Ask Key Employees to Live at Work if Coronavirus Worsens
The New York Times
March 19
How power companies are keeping your lights on during the pandemic
Los Angeles Times
March 18
Power Industry Weighs Impacts of Coronavirus
Power Magazine
March 17
Keeping the Lights On: US Utility Sector Braces for Coronavirus Impact
Green Tech Media
March 16
Duke, AEP, Dominion among utilities to halt service shutoffs in coronavirus response
Utility Dive
March 16
The energy industry is on war footing as it prepares to fuel the coronavirus battle
The Daily Telegraph
March 16
Coronavirus and the U.S. grid: What to know
E & E
March 13
EEI: What electric utilities need to know in a time of pandemic
Power Engineering International
March 12
Utility Readiness During Pandemic: Keeping the Lights on Despite COVID-19
T&D World
March 12
Utilities on high alert as phishing attempts, cyber probing spike related to coronavirus
Utility Dive
March 11
Grid overseer issues warning on coronavirus
E & E
March 6
Coronavirus triggers high-level U.S. grid planning
E & E
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