January 28, 2026
10:30 a.m. ET

More than 65,000 workers from at least 43 states and Canada are working day and night to restore power to the communities impacted by Winter Storm Fern. 

Though significant progress has been made—with power restored to more than 670,000 customers—crews are continuing to work diligently to restore power to all customers who can safely receive it. 

Thaw-and-freeze temperature cycles in the hardest hit communities continue to cause fallen trees and branches and impede roadways. As restoration progress continues, mutual assistance crews will continuously be reallocated to these most impacted communities until every customer who is able to receive power is safely restored.

The CEO-led Electricity Subsector Coordinating Council will convene again this evening to ensure unity of effort at the highest levels of government and across all segments of the industry, including investor-owned electric companies, electric cooperatives, and public power utilities.

Safety Comes First

The energy grid is highly interconnected, and even if customers do not see crews in their neighborhoods or on their streets yet, essential repairs are underway.

Some customers may not be able to receive power to their homes because of damage. If fallen trees or heavy ice damaged the point where wires connect to a customer’s home or business, inspections by a licensed electrician may be required before power can be restored.

Customers affected by the winter storm are reminded to:
  • Stay away from downed or sagging power lines and debris. Treat all fallen wires and anything touching them as though they are energized. Immediately report downed lines to your electric company.
  • Stay clear of ice-covered trees and branches. Remember that ice is heavy, and branches and trees can fall long after the storm has cleared.
  • Keep roadways clear in order to enable damage assessors and restoration workers to do their jobs.
  • Follow all recommended precautions if using a personal generator. Never use a generator inside your home, garage, crawl space, other enclosed areas, or anywhere exhaust fumes can enter enclosed spaces. Never connect a generator to your home’s circuits. Plug appliances directly into the generator.
  • Be aware of scammers and remember that your electric company will never request upfront payment or a reconnection fee in return for restoring your service. If you receive any suspicious-looking texts, don’t click the links and instead visit your electric company’s website for the latest updates.

The Steps To The Power Restoration Process

Every electric company has a detailed plan for restoring power after storms. Typically, one of the first steps is to make sure that power is no longer flowing through downed lines. Restoration then proceeds based on established priorities. Below are the steps to restore power after a storm. Learn More.

Step 1 step1
Step 2 step2
Step 3 Step 3
Step 4 Step 4
Step 5
Step 6
Step 1 step1
Power Plants
Power Plants Power plants, the primary source of power production, are assessed for damage and restored.
Step 2 step2
Transmission Lines
Transmission Lines High-voltage transmission lines serving thousands of customers over wide areas are repaired.
Step 3 Step 3
Substations
Substations Substations are brought online in order for power to reach local distribution lines.
Step 4 Step 4
Essential Services
Essential Services Power is restored to essential services and facilities critical to public health and safety such as hospitals, nursing homes, fire and police departments, and water systems.
Step 5
Large Service Areas
Large Service Areas Crews are dispatched to repair lines that will return service to the largest number of customers in the least amount of time. Service lines to neighborhoods, industries, and businesses are restored systematically.
Step 6
Individual Homes
Individual Homes Once major repairs are completed, service lines to individual homes and smaller groups of customers are restored. Some customers may not be able to receive power to their homes because of damage. Flooding can damage electrical systems, and inspections by a licensed electrician may be required before a home can receive power. Customers should never touch damaged equipment.

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