Overview

America’s electric companies are focused on what matters most—keeping electricity reliable and as affordable as possible for the nearly 250 million customers we proudly serve. Electric companies work with customers to help them reduce their bills by better managing their energy use and provide direct assistance to customers in need.

Learn how our industry is:

Retail Rate Trends in the U.S.

An independent analysis conducted by Charles River Associates (CRA) found that average retail electricity rates have largely tracked inflation during the past five years. The study concluded that electricity rates have remained broadly stable in the majority of states, with upward shifts in customer costs confined to specific regions and driven by local factors rather than the result of a nationwide trend.

Among the report’s key findings

  • Over the last five years, 34 states—68% of states—experienced below-average electricity rate increases.
  • In general, higher rate increases can be attributed to external drivers and operating expenses—such as wholesale price increases, wildfire spending, and net metering programs.
  • Data centers are not driving up rates, with the exception of some areas served by the PJM Interconnection. New data center tariffs and agreements are expected to insulate existing customers from the costs of serving data centers.

Industry Leaders Prioritizing Affordability

Several EEI member company leaders discussed affordability initiatives during interviews with CNBC Senior National Correspondent Brian Sullivan at EEI’s annual Financial Conference. See below for highlights from the interviews, which were broadcast on CNBC throughout the conference.

EEI Member Companies Supporting Customers

Providing Energy Bill Assistance

EEI’s member companies are committed to helping customers arrange payment plans, receive financial assistance, and connect with state and federal resources to help pay their energy bills. Select a state to find the energy bill assistance and resources that electric companies are offering.

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LIHEAP Funding

Millions of American families struggle to afford basic necessities. For these families, the Low Income Home Energy Assistance Program (LIHEAP) is a vital source of aid, helping them pay their energy bills and avoid having to choose between energy and other essentials, like food or medicine. Access to affordable energy is a matter of health and safety.