EEI > Electric Companies and Pandemic Planning
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Electric Companies and Pandemic Planning

The World Health Organization has declared the novel coronavirus (COVID-19) a global pandemic. The electric power industry is a critical infrastructure industry, and ensuring employees can continue to do the job of supporting critical infrastructure operations is paramount.
The following resources provide an overview of how electric companies prepare for, and respond to, pandemics; the coordination that is underway between the federal government and the electric power industry through the Electricity Subsector Coordinating Council; and links to learn more.

Electric Companies and Pandemic Planning: What You Should Know

Empresas eléctricas y planificación pandémica: Lo que deberías saber

The electric power industry coordinates its efforts to plan for, prepare, and respond to all hazards—including a pandemic—that potentially could impact the energy grid with our partners at the highest levels of government through the CEO-led ESCC.

ESCC - Assessing and Mitigating the Novel Coronavirus: A Resource Guide

Additional Resources

World Health Organization

Centers for Disease Control and Prevention

ESCC Web site


Watch Out for Scams 

Many electric company customers throughout the country are being targeted by impostor utility scams. Unfortunately, scammers take advantage of opportunities such as holidays, natural disasters, and other disruptive scenarios when households are otherwise preoccupied. Customers should be on the lookout for suspicious emails, phone calls, or persons impersonating business employees or charitable organizations. 

For more information about how customers can protect themselves from common scams, visit Utilities United Against Scams at https://www.utilitiesunited.org​.

A Message About EEI Meetings

Protecting the health and safety of our employees, member company employees, and customers is—and has always been—EEI’s top priority. Given the growing concerns about the novel coronavirus (COVID 19) and the increased impact it is having on some communities, we have cancelled or postponed all meetings through April 30.

We truly value your support of EEI and your interest in attending our meetings, and we apologize for any inconvenience. In lieu of in-person meetings, we will enhance our webinars and other outreach in the short-term to ensure that we can continue to serve our member companies and our customers.

This was a difficult decision, but we feel it is best to err on the side of caution as this situation rapidly evolves. Thank you for your understanding and ongoing support.

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