Earlier this month, the Critical Consumer Issues Forum (CCIF) released a new report, The Customer-Centered Clean Energy Transition: Balancing Technology, People & the Planet, at an event collocated with the National Association of Regulatory Utility Commissioners' (NARUC's) Summer Policy Summit in San Diego. CCIF is a collaborative that includes members of NARUC, the National Association of State Utility Consumer Advocates (NASUCA), and EEI.

CCIF’s latest report is the result of a yearlong effort devoted to exploring issues related to a customer-centered transition to cleaner energy while maintaining reliable and resilient electric service at just and reasonable rates. Developed through open dialogue among state regulators, consumer advocates, electric companies, and their respective associations, the 11 consensus principles identified in the report acknowledge significant issues or call for action with respect to the following five subtopics:
Evolving roles in the customer-centered clean energy transition.
Meeting clean energy objectives by seizing opportunities and managing risks.
Facilitating engagement with customers and stakeholders.
Ensuring customer equity and access.
Enhancing federal and state coordination.
“America’s electric companies are committed to affordability and reliability as we work to get the energy we provide to customers as clean as we can as fast as we can,” said EEI Executive Vice President of the Business Operations Group and Regulatory Affairs Phil Moeller. “Continued collaboration and engagement among all stakeholders, including electric companies, regulators, and consumer advocates is essential to ensuring the transition remains customer-centered as we work to achieve our clean energy and emissions reduction goals.”

Download CCIF's report.