WASHINGTON (October 26, 2026) — The Edison Electric Institute (EEI) today announced the recipients of the 2026 Awards for Outstanding Customer Engagement. Presented annually for 26 years, the awards recognize EEI member companies and their National Key Accounts executives for outstanding engagement and partnership with corporate customers.
Votes were cast by EEI National Key Accounts customers representing a wide variety of industries. Among the customers were 7-Eleven, Albertson’s, Amazon, Compass Datacenters, Costco, Dollar General, General Motors, Marriott, Microsoft, Pilot Company, Prologis, Target, The Home Depot, Vantage Data Centers, and Walmart.
Electric company recipients of the 2026 National Key Accounts Award for Outstanding Customer Engagement include:
- Dominion Energy
- Duke Energy
- Entergy
- Pacific Gas & Electric
- Southern Company
Account executive recipients of the 2026 National Key Accounts Award for Outstanding Customer Engagement include:
- Abby White, Dominion Energy
- Alex Feliz, Pacific Gas & Electric
- Alyson Gamble, Xcel Energy
- Carrie Ikemire, Duke Energy
- Christina Davis, Florida Power & Light
- Darren Kelsey, PPL
- Kenneth Kelly, PSEG
- Lauren Burns, Eversource Energy
- Matthew Hettler, PSEG Long Island
- Mike Rhodes, Southern Company
- Steven Binder, Portland General Electric
Corporate customers also recognized electric companies that are exceeding expectations in key business areas. Recognitions include:
- Ameren, PPL, and PSEG for enhancing the effectiveness of their national accounts programs.
- Arizona Public Service and Exelon for providing strong, hierarchical support and collaborating on complex projects with national customers.
“Our industry succeeds when our customers thrive,” said EEI President and CEO Drew Maloney. “These companies and account executives understand their customers’ goals, bring the right people to the table, and work through complex challenges together. We are proud to recognize the partnerships and customer engagement that are setting a high standard across our industry.”
The Awards for Outstanding National Key Accounts were established by the Customer Advisory Group, a coalition of national corporate customers that provides feedback, guidance, and support to EEI’s National Key Accounts program.
“These awards are important to corporate customers,” said Shay Reed, Assistant General Merchandise Manager, Costco Wholesale. “They allow us to recognize electric companies and individuals who help us do our jobs better and support our goals. Corporate customers face unique challenges, and now more than ever, we need to strengthen industry partnerships. These relationships play a critical role in our business success.”
Established in 1988, EEI’s National Key Accounts program is a customer-focused initiative through which electric company account representatives engage and collaborate with multi-site commercial and industrial customers to develop solutions that support their corporate energy goals. The program offers tools and resources that help customers learn about the energy marketplace, including workshops, communications outreach, and opportunities to share best practices with peers.
